To all leaseholders of City Quay

There have been a number of important developments this year, including the change of board membership, creation of our own web site (www.cityquay.com) and regular meetings with residents to discuss changes and respond to any issues raised.

We have also been addressing the need to find a replacement for our current Managing Agent. Following the last AGM in July, Wren had made it known that they did not intend to continue. In due course they advised us that we should undertake a tender process for new managing agents and that they would not be submitting themselves for consideration.

The board has now reviewed detailed applications and had meetings with 5 companies who have met our criteria relating to experience, established procedures and qualifications.

At this stage we have identified two candidates who we feel best match our requirements and offer the best value. They are:

Revolution Property Management Limited, based in Deansgate, Manchester
Berkeley Shaw Property Management Limited, based in Old Hall St, Liverpool

The intention is to make a final decision within the next two weeks. The board continues to welcome any input from leaseholders regarding this and any other issue. If you have any thoughts regarding the choice of managing agent, we would be pleased to take them into consideration. Clearly, as there are 415 apartments involved, it would be exceptional for everyone to agree on every matter. Nevertheless, all views are imprtant and all are now taken seriously.

Please look at our web site for more information. Register on our forum, which is designed so that any issues may be raised within our own group. You are also able to use our contact form if you wish to raise any confidential matters with the board.

If you would prefer not to contact via the website your comments email us at mal@gwl.co.uk or telephone Malcolm Bailey on O 151 236 7171.

Regarding the Service Charge, please do not make any change to standing orders at this time. There will be no increase in the amount payable as a result of this change and you will be notified of any required amendment to payee bank details in good time.

Yours faithfully

City Quay Board of Directors